The working speed of this site is mediocre compared to its competitors. Some times its slightly better. Unlike any other vpm user the speed varies depending on the server that is being used.
Although they have a large server network, people usually don’t have any speed related issue when they are watching any high quality video or movies from Netflix on their computers, laptops or cell phones from other countries.
HIDE MY ASS uses certain tactics to help their users while choosing the best server. The techniques are load balancing and the other one is speed guide.
Load balancing is basically a tool which automatically connects the user to the appropriate server in a particular place which will give the best speed keeping in mind the current usage level.
Speed guide is a tool that allows the user to choose the fastest server. The user can perform a ping test or in simple words they can check the uploading and downloading speed within the client software.
The customer can easily switch between native browsing and browsing with the help of vpn because they have got the freedom of choosing the server of their choice from the extensive options available and also the availability of unmetered bandwidth.
Vpn service is used by people for privacy purpose. HIDE MY ASS is the appropriate choice for those people who want to ensure that their data is secured .Even if the user is using data via internet or their local Wi-Fi connection, their privacy will always be maintained.
HIDE MY ASS has got an amazing vpn protocol list like- openVPN-TCP, L2TP, and PPTP. If the user want an increasing the speed without compromising on reliability they should definitely opt for openVPN over User Datagram Protocol (UDP).
HIDE MY ASS is one step ahead of its competitors in the field of security for the following reasons-
a) Ip binding- This is important because it makes sure that the browsing on internet or the use of bittorrent will work only when the vpn is operating. This is an amazing feature because it ensures that if the vpn service stops suddenly due to some reason then it won’t automatically shift to usual IP while you are doing something important.
b) Scheduled Ip changes- This is important and useful for those users for whom privacy is the key criteria. Users can check the history to keep track of the Ip addresses used by them in the past. They can set their Ip address to change at fixed intervals to keep snoop off their trail.
Protecting our online activity becomes easier with the varied offers they provide to their vpn users.
Customer Care Service
They have a great customer care service available. The live chat feature is pretty fast in replying and the service is very efficient. They guide their users properly and help them to follow instructions with the help of support ticket via email. They have an active phone support service between 9am-5pm UK times.